Refund Policy

Thank you for shopping with Kavya Sri Varahi Elegance. We value every customer and strive to deliver high-quality products. Please read our Refund Policy carefully before placing an order.

No Returns, Refunds or Exchanges

All sales are final.

We do not accept returns, refunds, or exchanges on any products unless the item received is damaged or defective.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team within 7 Days of receiving your order.

To process your request, you must provide:

A complete 360° unboxing video recorded from the moment the package is opened.
Clear photographs showing the damaged or defective product.
Your Order ID.

Our team will carefully review the evidence and do our best to resolve the issue as quickly as possible.

Before Placing Your Order

We encourage all customers to carefully review their order, including product details, colour, size and shipping information before completing their purchase.

If you have any questions before ordering, please contact our support team and we will be happy to assist you.

Refund Eligibility

Refunds are applicable only for damaged or defective products that meet our verification requirements.
Refund requests submitted after 24 hours of delivery may not be accepted.
Refund approval is subject to verification by our support team.

Important:
If payment was made via Razorpay, payment gateway processing charges are non-refundable, as these fees are collected directly by the payment gateway.